Technical Support
FAQ
What is the minimum order?

Yes, our company mainly deals in wholesale business, but if you insist on buying one, or you only need one set, we will also deliver the goods to you.


What payment methods your company accept?

We accept most of the payment methods, but mainly accept T/T, Paypal, Western Union.


How long is the warranty time for your products?

We officially promised warranty time is one whole year after delivery at best.


I haven't done business with you guys before, how can I trust your company?

We have cooperated with well-known brands such as Google, BOE, LG, Walmart,our products are tested with ISO9001,CE, ROHS,FCC,KC,CB certificated, with 26 years experience in this field.You can test our product with trial order first.


What's the shipment terms and delivery time of your company?

The payment terms can be negotiable.Usually 30% deposit to start the order, the 70% balance should be paid before delivery. Full payment for the sample order. Usually 3-5 days for sample, 15-25 days for bulk order.


Do you give any discount ?

We will try our best to help you get products with the best price and good service at the same time.


Which applications are popular for touch screen?

Shopping Mall, Airport, Train station, Bus station and other public places.


What is the system of your displays?

The systems are optional at Android,Window, customer can choose best system to run their software or contact us to ODM.


What is resolution for the display?

It support HD,FHD,4K resolution, customer can choose as per project requirement.


What are the advantages of the outdoor lcd display compared with traditional advertising means and devices?

A. Save money on printing and replacing poster, Save money on labor, Eco-friendly
B. The ads of LCD display are rich, and different ads can be switched at will.
C. Simple operation, fast query information, can be operated.
D. The LCD is more fashionable and beautiful, its clear and vivid video & pictures to make the audio-visual effect more obvious. And the brands can easily to attract people’s attention and increase their popularity.